Privacy Policy

Effective May 12, 2026

This policy describes what information Karo (operated by Rift Media) collects from you, how we use it, and the choices you have. We try to keep this short and honest.

What we collect

When you sign up and use Karo we collect:

  • Account info — your email address (via Clerk, our authentication provider) and, if you log in with Google, your name and profile photo.
  • Billing info — managed by Stripe. We never see or store your full card number. We store a Stripe customer ID and subscription status.
  • Your content — the prompts, photos, brand kits, and carousels you create. Stored in Supabase (US region) so we can show them back to you.
  • Usage logs — generation counts, timestamps, and basic technical metadata (IP, user agent) used for security and rate limiting.

How we use it

  • Deliver the product (rendering slides, saving projects, exporting files)
  • Process payments and manage subscriptions
  • Send transactional emails (receipts, password resets, important account notices)
  • Detect abuse, enforce rate limits, and protect the service
  • Improve Karo by analyzing aggregate usage patterns (never your private content)

We do not sell your data. We do not run third-party advertising on Karo.

Who we share data with

Karo relies on a small number of vetted providers to operate:

  • Clerk — authentication and session management
  • Stripe — payments, billing, and refunds
  • Supabase — database and file storage
  • Anthropic — the AI model that drafts your copy. Your prompts are sent to Anthropic to generate output and are not used to train their models per their API terms.
  • Vercel — hosting
  • Upstash — rate limiting

Each provider has its own privacy policy. We only share what is needed for them to do their job.

Retention

We keep your account and the content you create until you ask us to delete it or close your account. Stripe and accounting records are kept for at least 7 years as required by US tax law.

Your rights

You can:

  • Export your projects at any time from the editor
  • Update or correct your email by signing in to your account
  • Request deletion of your account and content by emailing rift.clb.media@gmail.com. We process deletion requests within 30 days.

Cookies

We use only the cookies needed to keep you signed in and to remember your editor preferences. We do not use third-party tracking or advertising cookies.

Children

Karo is not for children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, email us and we will delete it.

Changes

We will update this policy as Karo changes. The effective date at the top reflects the latest version. Material changes will be emailed to active users.

Contact

Questions or requests? Email rift.clb.media@gmail.com.


Karo is operated by Rift Media. Questions? Email rift.clb.media@gmail.com.